Frequently Asked Questions?
Here is a list of the 10 most popular questions and their answers
No. You do not need a prescription to purchase NeuroHydrate.
We recommend that before starting any new nutritional program, check with your healthcare provider in order to clear any nutritional changes with them before using any products including ours.
NeuroHydrate was founded in 2013 by Dr. Hamid Sami. He is a triple board-certified neurologist who specializes in strokes, headache, and migraine. Dr. Sami continues to lead our development team in addition to practicing medicine and speaking at Neurology Conferences all over the world. Associations include:
- Diplomate American Board of Neurology
- Diplomate American Board of Neuromuscular Medicine
- Diplomate American Board of Vascular Neurology
- Chief of Neurology and Stroke Center Director, MidState Medical Center - Connecticut USA
- Director of Fairfield Headache Center - Connecticut USA
Dr. Sami attended the Yale University School of Medicine for his fellowship in clinical neurophysiology and did his neurology medical residency at the University of Oklahoma. He is also a professor of Neurology at Quinnipiac University, Netter’s School of Medicine and active member of American Headache Society, American Academy of Neurology (AAN).
NeuroHydrate 30 and 90 day prices are in the Place Order Section of this website. The unit price depends on the amount you order and if you are a member but the MSRP is $49.95 for 30 days. You can only purchase NeuroHydrate products on NeuroHydrate.com We do not sell NeuroHydrate in retail stores or on other websites.
We recommend the Newcomer Offer ($99) for first time 90-day buyers because it provides a built-in $50 discount if the product did not meet your expectations - no questions asked.
You must call your insurance provider directly for more information because it depends on the state you live in and the type of insurance you have.
NeuroHydrate creates high-value, high-quality products sold at a reasonable price and insurance companies are free to add it us to their coverages.
NeuroHydrate does not participate in reimbursement programs or pharmacy benefit manager plans because our products already offer great value compared to many other options and we sell them directly to you without unnecessary 3rd parties.
NeuroHydrate members pay less per order and receive other benefits of membership.
Benefits include, the guaranteed lowest price on all our products, free shipping, online account management, automated refills, NeuroHydrate ReMind System (automated notifications via text message), order tracking, order cancel \ pause\ delay and amazing support from our dedicated Help Desk. You can call, email or web chat for support at anytime.
The fastest way to solve a problem is to submit a Help Desk Ticket from this website. Everything we do at NeuroHydrate is built around the Help Desk so tickets (your requests) are routed quickly to the correct person, they can't be lost and remain open until you are satisfied.
NeuroHydrate Members can login to their accounts and track their orders at any time. You may also check your tracking number by clicking the link in your order confirmation email. If you still can’t track it, then submit a Help Desk Support Ticket and we will call or email you depending on your preference.
Please Note: All orders received by 3:00PM Eastern Time are processed and shipped the same day. Orders placed after that time will be processed the next business day (Monday-Saturday). We do not ship orders on Sunday. All weekend orders past the cut-off time are sent out the next business day.
No. We will never share or sell your information to anyone outside our company. We use your information to communicate with you.
We only know the last 4 digits of your credit card and all account information is "encrypted at rest" at all times so it can't be read if stolen. The same is true for your password, we do not know it because it is stored in an encrypted state that can't be read by our employees. Our Help Desk can only reset your password by sending you a reset email and you can rest it ay anytime for any reason.
We do use your feedback and browser information with other website tools to improve our website.
We also use your information and feedback to improve our future products and services but this information is not shared outside our company.
We use statistical information that does not contain any personal or private information in reports that are used in strategic planning and manufacturing i.e to determine if we have enough inventory and what we should order etc.
NeuroHydrate HM-Formula Label
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