Are you Skeptical about migraine supplements
or have you tried and failed on another brand
How does a 100% Refund after 90-Days sound?
Our reseach program is simple.
You get to try a high-quality supplement with a unique delivery system in a program created by Neurologists for migraine patients; we get valuable research and, hopefully, a loyal customer. Either way, you can choose a 100% refund at the end of 90-days, so there is no risk to you.
(Restricted to single purchase first time research customers - see below)
Research Goal Progress
When the program goal reaches 100% participation the program is closed and the Add to Cart button is removed until the next research program becomes available. We run research 2-3 times per year with a few hundred participants.
If you missed a program but would like an invite to the next program please submit a ticket to the Help Desk and chose Research Program as your contact type.
RESEARCH PROGRAM - QUESTIONS AND ANSWERS
The $100 fee ensures that you will provide us feedback for the full 90 days of the research program. Think of it like an incentive to use HM-Formula each day. You get to try something new and we get valuable feedback.
See below for more information on how \ when we collect feedback \ research and how to get your guaranteed refund.
No, space is limited depending on each program. We usually have two groups of 50 participants during research periods. Our current research program is restricted to new customers who wish to participate for 90-days. You may only participate once.
NeuroHydrate has other product packages if you do not qualify for a research program and you can find those on NeuroHydrate.com
1. After your checkout you will receive an "on-boarding email" with a link to an online survey. You complete and submit this short survey it takes 5 minutes and creates a baseline for research.
2. The NeuroHydrate Help Desk verifies your information from the survey to make sure you qualify for the current research. If you do not qualify we will contact you by phone or email and process an immediate refund.
3. If you qualify we ship you a 90-day supply of NeuroHydrate HM-Formula. You will take two tablets each day. NeuroHydrate ReMind will send you a reminder message each night so you remain compliant with the program.
4. After 45 days you will receive a second online survey it takes about 5 minutes.
5. After 90 days you will receive your final survey it takes about 10 minutes.
6. After 2 - 3 days the research team reviews your surveys to verify they are complete and then sends a refund request to your email.
7. Most refund requests are processed by the Help Desk within 24 hours. Please wait 5 business days before checking your financial statements. If you do not see your refund please call or email the Help Desk for help.
If you forget to complete a survey you will be reminded to do so via email until each survey is submitted. Please add NeuroHydrate.com to your email or spam filter to ensure we can communicate with you by email.
Yes, we never sell your information or any answers provided in surveys. We use the research in anonymized reports for product development, market research and customer satisfaction.
Yes, but you must complete the program. Our research programs are designed for a small group of participants and in no way impact the financial strength of NeuroHydrate.
NeuroHydrate, has provided research and product development programs since 2012 and have sold supplements since 2016. We are highly respected within the migraine community, including with many migraine \ headache specialists and healthcare partners.
Our main office address is 4637 Main Street, Bridgeport, CT 06606. We provide a dedicated Help Desk for any questions you may have.
Phone: (203) 799-7900
Yes, but only if you stop taking it or if you do not complete the feedback surveys. If that happens you are not eligible for a 100% refund but you can return unused products for a partial refund as stated in our normal returns policy on our website.
Yes, we have a small charge for shipping and handling of $7.00 that includes 2 - 3 day delivery with a tracking number to ensure delivery of your package.
No. You do not need a prescription. NeuroHydrate is a nutritional supplement.
We recommend that before starting any new nutritional program, check with your healthcare provider in order to clear any nutritional changes with them before using any products including ours.
No. You will not be called or pressured into purchasing anything from NeuroHydrate.
If you do want to become a NeuroHydrate customer you can tell us that in the last survey or join on our website.
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